FAQS
How Can We Assist?
WHAT IS YOUR RETURN POLICY?
All items must be unused, undamaged, and returned to the supplier within 14 calendar days of being received for a refund. Since we are a small boutique, shipping for a return is the responsibility of the customer. However, if your item was received damaged then return shipping is free. A claim for damaged merchandise must be started within 5 calendar days of receiving your product. Please contact us if you need to initiate a return to our brand partner by emailing info@shopindiestate.com. For more detail please click on the policies link found at the bottom of this website.
HOW LONG IS DELIVERY
Your items will be delivered within 5 to 15 business days from the day of order. If you've ordered more than one item your order may be delivered in separate shipments.
WHAT ARE THE PAYMENT OPTIONS?
We accept both credit and debit cards including Visa, American Express, MasterCard, and Discover. Our third-party payment processor is Square. Gift cards just launched.